Job Description

DME INTAKE COORDINATOR

EDUCATION

-HIGH SCHOOL DIPLOMA

-INSURANCE VERIFICATION EXPERIENCE HELPFUL

QUALIFICATIONS

• MUST COMMUNICATE AND WORK WELL WITH YOUR FELLOW EMPLOYEES, PATIENTS, CUSTOMERS AND OTHER HEALTH CARE PROFESSIONALS.
• KNOWLEDGEABLE OF EQUIPMENT AND PRODUCT LINE AND WILLINGNESS TO LEARN NEW TECHNOLOGIES.
• MAINTAIN CONFIDENTIALITY OF PATIENT FILES.
• PARTICIPATE IN MONTHLY STAFF MEETINGS AND IN-SERVICES.
• MAINTAIN A PROFESSIONAL APPEARANCE AND ATTITUDE.
• MUST BE COMPUTER LITERATE.
• HAVE BASIC KNOWLEDGE OF FUNDING SOURCES AS IT RELATES TO YOUR RESPECTIVE DEPARTMENT, SUCH AS, MEDICARE, MEDICAID, PRIVATE INSURANCE, V.A., ETC.
• MUST HAVE GOOD TELEPHONE SKILLS.
• MUST BE DETAIL ORIENTED.
• MUST BE ABLE TO PRIORITIZE VARIOUS TASKS.
• MUST BE ABLE TO STAND/SIT FOR LONG PERIODS OF TIME.
• MUST BE ABLE TO WORK IN A FAST-PACED HIGH ENERGY ENVIRONMENT.
• MUST RECEIVE 2 BASELINE TUBERCULOSIS SCREENINGS UPON HIRE.
• DRUG FREE WORKPLACE
• EQUAL OPPORTUNITY EMPLOYER

RESPONSIBILITIES

• THE REHAB INTAKE COORDINATOR WILL BE RESPONSIBLE TO THE SALES & REHAB MANAGER.
• VERIFY THE CUSTOMER'S INSURANCE COVERAGE AND ELIGIBILITY.
• REQUEST RX’S, PROGRESS NOTES AND OTHER DOCUMENTATION FROM DOCTORS OFFICES AS NEEDED.
• CREATE PATIENT CHARTS ENSURING REQUIRED DOCUMENTS ARE IN THE FILE.
• MAINTAIN DETAILED NOTES AND UPDATE ACCORDINGLY IN THE COMPUTER SYSTEM.
• COORDINATE ALL NECESSARY CUSTOMER FORMS FOR ACCURACY AND COMPLETENESS.
• ASSISTS REPAIR AND REHAB COORDINATORS WITH PAPERWORK AS NEEDED.
• ASSISTS SALES FLOOR AS NEEDED.
• SCANS AND UPLOADS DELIVERY PACKET INTO BRIGHTREE, VERIFYING COMPLETENESS PRIOR TO SENDING TO BILLING.
• MUST BE WILLING TO LEARN A GENERAL BACKGROUND OF MEDICAL EQUIPMENT AND SUPPLIES.
• MUST BE DEPENDABLE, ACCURATE, TACTFUL AND COURTEOUS.
• PLACE CUSTOMER FOLLOW-UP CALLS AS NECESSARY. ASSIST WITH GENERAL INQUIRY PHONE CALLS.
• OTHER DUTIES AS ASSIGNED WHICH MAY INCLUDE UNCOMPENSATED ATTENDANCE AT FUNCTIONS DURING NON-BUSINESS HOURS.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person